Last Updated: October 1, 2026

HSJ Retail LLC (“HSJ Retail,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.hsjretail.com, create an account, place an order, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Telephone number
  • Account credentials, where applicable
  • Order and transaction details
  • Information you provide when contacting customer support
  • Other information you voluntarily submit to us

Payment Information

Payments may be processed through third-party payment processors. Depending on the payment method used, payment information may be collected and processed directly by the applicable payment provider.

HSJ Retail does not need to retain complete payment card information when payment processing is handled by a third-party payment processor.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and website interactions
  • Referring and exit URLs
  • Date and time of visits
  • General usage and diagnostic information

This information helps us understand how visitors use our website and improve its functionality and performance.

2. How We Use Your Information

We may use the information we collect to:

  • Process, confirm, fulfill, and deliver orders
  • Process payments and transactions
  • Provide customer service and respond to inquiries
  • Communicate with you regarding orders, accounts, products, or services
  • Maintain and administer your account, where applicable
  • Improve our website, products, services, and customer experience
  • Monitor website performance and usage
  • Detect, investigate, and prevent fraud, unauthorized activity, and security incidents
  • Protect the rights, property, and safety of HSJ Retail and others
  • Comply with applicable laws, regulations, legal processes, and governmental requests
  • Send promotional communications where permitted by law and where you have provided the required consent

3. How We Share Information

We do not sell your personal information for monetary consideration.

We may share personal information with service providers and business partners that assist us with operating and supporting our business, including providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and technical services
  • Customer support
  • Website analytics and performance
  • Fraud prevention and security
  • Email and marketing communications

These parties may have access to personal information only as reasonably necessary to perform services on our behalf and may be subject to applicable confidentiality and data-protection obligations.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or valid governmental requests
  • Protect our rights, property, or safety
  • Investigate suspected fraud, abuse, or other unlawful activity
  • Enforce our Terms & Conditions or other applicable policies
  • Facilitate a merger, acquisition, financing, sale of assets, or other business transaction

4. Cookies & Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage, and improve functionality and performance.

Some third-party services used on our website may also use cookies or similar technologies for analytics, functionality, security, or other legitimate business purposes.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

5. Third-Party Services & Links

Our website may use third-party services and may contain links to third-party websites. These third parties may collect or process information according to their own privacy policies.

HSJ Retail is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the applicable privacy policies before providing personal information to third parties.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with applicable legal and regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to applicable exceptions
  • Request information about how your personal information is collected or used
  • Opt out of certain marketing communications

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

9. Marketing Communications

Where permitted by applicable law, we may send promotional or marketing communications about products, services, or offers.

You may opt out of marketing emails at any time by using the unsubscribe option included in the applicable communication or by contacting us directly.

Opting out of marketing communications will not affect transactional or service-related communications, such as order confirmations, shipping updates, or customer service messages.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

HSJ Retail LLC
Email: info@hsjretail.com
Website: www.hsjretail.com